Policies

Accepted Forms of Payment

We accept Debit, Master Card, Visa, Discover, American Express, Checks and Cash. Plus, we accept Buckeye Card and Ohio SNAP Card.

Discover, MasterCard, Visa, American Express

Golden Buckeye

SNAP

Return Policy

We believe in 100% customer satisfaction! We will gladly issue a refund for cash or credit within 30 days of unopened product purchase with a store receipt.

Store credit will be issued for open, returned product or no store receipt.

All book sales are final.

Special Order Policy

Dietary Health Foods welcomes special orders from customers on products we may not stock on our shelves.

We use the following criteria when placing special orders:

  • All Special Orders on Bulk Herbs require a 50% non-refundable deposit at the time the order is placed.
  • All Special Orders must be picked up within (1) week of arrival notification. If you are unable to pick up your order within (1) week, please contact us immediately.
  • All Special Orders will be placed with our supplier during our next available ordering cycle.

Check Writing Policy

  • Ohio personal checks are accepted with a valid photo identification card. 
  • A $30 non sufficient funds fee will be assessed to all checks returned from the bank. 
  • No two party checks, please. 
  • Checks will be accepted for the amount of the purchase only.